Return Policy

We want you to love your purchase from Be Unique by Romy! If you are not completely satisfied with your order, we’re here to help.

Returns for Physical Products

• We accept returns within 14 days of receiving your order.
• Items must be unused, in their original condition, and with all packaging intact.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Once we receive the returned item, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method.

Exchanges

• If you need a different size or a replacement, please contact us within 7 days of receiving your item.
• Exchanges are subject to product availability.

Returns for Digital Products

• Due to the nature of digital downloads, all digital product sales are final.
• If you experience any issues with your digital file, please contact us, and we’ll do our best to resolve the issue.

For any return requests, please email [email protected] with your order details.